Term And Condition

Terms & Conditions

Welcome to Ekhonix. By accessing or using our website and placing an order, you agree to the following Terms & Conditions.

1. Orders

All orders placed through Ekhonix are subject to product availability and confirmation. We reserve the right to confirm, cancel, or modify an order when necessary.

2. Product Information

We make reasonable efforts to ensure that product descriptions, prices, images, colors, sizes, and specifications are accurate. However, slight variations may occur due to photography, lighting, display settings, or manufacturing differences.

3. Pricing & Payment

All product prices are displayed in Bangladeshi Taka (BDT). Prices and promotional offers may change without prior notice.

Cash on Delivery is available for eligible orders. Customers are responsible for providing accurate contact and delivery information.

4. Delivery

Delivery time may vary depending on location, courier service, weather, holidays, or other circumstances beyond our control.

Customers must provide a correct and reachable phone number and delivery address.

5. Return & Refund

Customers may return eligible products within 21 days of delivery according to our Return & Refund Policy.

For approved returns, the product price will be refunded and the applicable delivery/courier charge will be deducted.

6. Customer Responsibility

Customers are responsible for providing accurate information when placing an order and for checking the product according to the applicable return policy.

7. Website Use

Customers must not misuse, copy, reproduce, distribute, interfere with, or attempt to damage the Ekhonix website, content, systems, or services.

8. Policy Updates

Ekhonix may update these Terms & Conditions, product information, prices, offers, or services from time to time without prior notice.

9. Privacy

Customer information is handled according to our Privacy Policy.

10. Contact

For any questions regarding orders, products, delivery, returns, or these Terms & Conditions, please contact Ekhonix through the contact information available on our website.

Ekhonix — Quality You Can Trust.